Terms and Conditions of Sale

Availability:
All inventories are subject to prior sale.

Terms of Sale

Net thirty (30) days from date of invoice for purchasers with established credit. If full payment is not made within 30 days of invoice by Purchaser, Brighton-Best may withhold or cancel any open orders with Purchaser.

Quotation Validity:
All price quotations are valid for 5 working days, except for price quotations with stainless steel products only, which are valid for 3 working days.

Order Validity:
All orders must have a requested ship date of not more than 7 days from the date of purchase unless otherwise agreed upon in writing. Orders not picked up within 7 days may be subject to cancellation.

Freight:
BBI-NZ Freight Charges Effective 01-07-2024
Region Weight NZC Aramex 2-3 day Service
    Auckland (Local) >25kg $7.50 $5.00

    North Island (Short Hall) <6kg $5.00 $5.00

    North Island (Short Hall) >6kg $10.00 $7.50

    North Island (Long Hall) <6kg $10.00 $5.00

    North Island (Long Hall) >6kg $15.00 $7.50

    South Island (Inter Islander)   $20.00 $10.00

    Direct to 3rd Party* >25kg $20.00 $10.00

    Rural/Saturday Deliveries >25kg $20.00 $10.00

  • Orders Under < $200.00 PPD & Charge Applied.
  • Orders Over > $200.00 PPD Applied.
  • No Freight Charge applied for Will Call (Customer Pickup).
  • Orders over 300kg will be palatized and will go with Toll.NZ and will be approx. 2/4 days delivery.

  • Please contact your local account manager if you have any questions.


    Claims:
    Damage/Discrepancy on any BBI paid shipment must be reported within 7 days from the day of receipt (i.e. signing of the proof of delivery) and unaltered before carrier’s inspection. If customer fails to comply with the above policy, BBI is not responsible for the damage/discrepancy. Customer assumes full responsibility for any damaged or lost material (including filing any and all freight claims with the carrier) for shipments with terms of delivery of “Collect” or “3rd Party.”

    Please inspect all shipments upon arrival.

    Returned Goods:
    Any cancellation or returns must be authorized by Brighton-Best International (BBI) and goods must be returned in its original box and unaltered condition, with label and authorization paperwork (i.e. copy of MRA). Returns within 30 days of shipment will be subject to the greater of 15% restocking fee or $10 minimum for which the Purchaser shall be responsible. Once a return has been authorized by BBI, Purchaser must return goods within 15 days from authorization date.

    Any cancellation or return reported after 30 days from shipment will not be accepted. BBI reserves the right to refuse the return and issuance of credit.


    Customer assumes all responsibility for any damaged/lost material for any goods shipped in all cases except when Pre-Paid Purchase or Pre-Paid Purchase & Charge involved.


    Defective Material:
    Brighton-Best warrants the goods sold hereby and free from defects in workmanship and material in the event any of these goods prove to be defective in workmanship or material within a period of SIX(6) months from the invoice date. For any material that proves defective, BBI shall, at its option, either replace, exchange, or provide Purchaser with refund or credit for the purchase price. BBI’s sole responsibility is limited to actual replacement of the material involved. BBI accepts no responsibility for labor or kindred claims.

    Part Number Cross Reference:
    BBI part numbers and descriptions are available for download at the BBI Catalogs page. Purchasers are recommended to cross-reference their part numbers themselves and give to BBI to upload. If BBI cross- references the part for the Purchaser, the Purchaser will be required to review and sign off on the file before upload to prevent any errors regarding descriptions or specifications. Please contact your local branch for more information.

    Customer Credits:
    For any questions regarding un-used credits with Brighton-Best, please contact Brighton-Best's Accounts Receivables department to provide instructions on how you wish to have these credits applied.

    Other Billing Related Issues:
    Requests to change Billing Address, Ship to Address and/or Customer Contact Info should be sent to the Accounts Receivables Department.

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